NMF-OBLIGE IT

NMF-Oblige IT, a collaborative effort between two industry leaders: Oblige IT, a distinguished global Dynamics 365 Implementation partner, and NMS Fakhry Group, a well-established and renowned entity in the Kingdom of Saudi Arabia region and the broader Middle East, celebrated for its diverse business operations

+966 92 000 8567
 

Field Service

Providing top-notch field service presents unique challenges, but with Microsoft Dynamics 365 Field Service, optimization is at your fingertips. Tailored for efficient and effective management, this platform empowers technicians to deliver personalized and precise services, ensuring an unparalleled experience for your customers. Explore the future of field service with Microsoft Dynamics 365.

Empower Your Field Service Excellence with Microsoft Dynamics 365

Experience a 360º perspective on service orders, their status, and crucial information using Microsoft Dynamics 365 Field Service. Effortlessly distribute orders to field technicians and link demand to each professional’s expertise. Enable real-time data entry, ensuring more productivity, speed, efficiency, and personalized services for your customers.

Microsoft Dynamics 365 Marketing integrates state-of-the-art features like Artificial Intelligence (AI), Machine Learning, and intuitive dashboards, facilitating easy data visualization and understanding. Whether you’re on a desktop, mobile, tablet, or other devices, our tool ensures seamless access and flexibility for a superior user experience.

Stay Ahead with Proactive Monitoring

Experience anticipatory and predictive services with Dynamics 365 Field Service. Detect anomalies, prevent failures, breakdowns, and other issues by proactively monitoring machines and equipment. Receive real-time alerts and messages via IoT (Internet of Things), ensuring seamless remote monitoring and operational oversight.

Effortless Preventive and Corrective Maintenance

Experience automated detection and resolution of machine and equipment issues proactively, often addressing concerns before customers become aware of them. Utilize the power of IoT sensors seamlessly integrated with Dynamics 365 Field Service, enabling the execution of remote commands for efficient problem detection and resolution.

Efficient Team and Service Order Management

Elevate your field service operations with individualized management of field technicians. Access comprehensive information about their skills and real-time service status, all on a single screen. Enhance management effectiveness, assertiveness, safety, strategic planning, and expedite decision-making.

Real-Time Information Centralization and Updates

Experience the power of real-time centralization and updates through Dynamics 365 Field Service dashboards. Managers gain a comprehensive 360º real-time view of customers, along with a detailed overview of completed, pending, and future activities for each field technician. This enables the analysis of daily occurrences and provides valuable insights for continuous improvement. With seamless integration capabilities with legacy systems and other company tools, Dynamics 365 Field Service strengthens its robustness, enhancing analytical capacities for managers.

Enhanced Mobility and Convenience for Field Technicians

With Dynamics 365 Field Service, field technicians eliminate the need to visit the company for work orders. All demands are centralized within the system, accessible online or offline, through desktops, cell phones, or tablets.

Explore the cutting-edge capabilities of Microsoft Dynamics 365 Field Service, featuring advanced Artificial Intelligence (AI), IoT, mixed reality, and dashboard features. Centralize your service order data for unparalleled efficiency.

Elevate Your Field Services Across Industries with Microsoft Dynamics 365 Field Service

Discover how Microsoft Dynamics 365 Field Service caters to organizations of all sizes and across various industries that offer field service solutions.
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Elevate Your Field Services Across Industries with Microsoft Dynamics 365 Field Service

Discover how Microsoft Dynamics 365 Field Service caters to organizations of all sizes and across various industries that offer field service solutions.

Tranform Operations : Unified Business Integration Beyond CRM & ERP

Manage & Optimize your operations in a revolutionized way with a comprehensive suite of intelligent business applications. Unlike traditional CRM and ERP, Dynamics 365 offers a dynamic and integrated solution for various business processes. It is a collection of intelligent business applications that are built on the foundation of automation, and adaptability and take a holistic approach to connecting internal teams, customers, and partners

 

Key Features

  • Integration Capabilities
  • Cost-effective  integration
  • Flexibility & Scalability
  • Data-driven decision making
  • User-friendly interface

Microsoft Dynamic 365 Suite

Marketing

Microsoft dynamics 365 marketing is a versatile platform to facilitate all your marketing initiatives. Ensuring a 360-degree approach to campaign marketing, real-time marketing and event marketing strategies. It offers a comprehensive and omnichannel solution and provides support to various business activities. Few of which includes autonomous relationship rules, email marketing, SMS campaigns, landing pages/forms, webinars, face-to-face events, push notifications, lead scoring, and more.

Sales

Microsoft dynamics 365 sales is designed to enhance the efficiency of your company’s sales domain. It gives you a 360 degree perspective and comprehensive support for the entire sales processs. This includes lead qualification, sales funnel stages, quotations, orders, contracts, and other critical processes essential for the advancement of the sector. Furthermore, the platform enables an individual management of each member of the sales team, offering a holistic view of each customer. This fosters strategic actions directed towards leads, accounts, and potential opportunities that hold greater significance for the company.

Project Operations

Microsoft dynamics 365 project operations is an essential tool for seamless operations. It empowers your workforce by facilitating successful acquisition of contracts, resource optimization, accelerated project delivery, and enhanced profitability. Plan, execute & monitor projects of any scale, streamline task, proritize key elements for team, set milestones & manage project workload – all within a unified platform. 

Customer Service

The prospect of service delivery is demanding organizations to deeply understand and nurture their engagements. Microsoft Dynamics 365 for customer services serves as a cutting edge CRM platform aimed for immediate satisfaction and loyalty among customers, clients, employees and partners. It comes equipped with tools to adeptly navigate technological shifts, consolidating customer and client data while optimizing daily activities through an intelligent and integrated interface.

Field Service

With microsoft dynamics 365 field service at hand, managers can have an all-around analysis of the service orders, their status and details for efficient distribution among the field technicians. This helps to align the demand with the specific expertise of the field technicians as well as real-time input of customer data. This leads to increased productivity, efficient and personalized service delivery.

Finance

Microsoft Dynamics 365 Finance is an ERP solution designed to enhance organizational financial transparency and accuracy. This will give organizations a comprehensive perspective on their projects, supply chain and finances resulting in evolving business with future foresight.

Commerce

Microsoft Dynamics 365 Commerce streamlines sales processes as part of the Microsoft Cloud for Retail ecosystem. It offers flexibility for retail businesses to address emerging challenges. Providing a seamless, personalized purchasing experience, it caters to customers across physical stores and digital channels on various devices. This enables customers to make purchases at their convenience.

Supply Chain Management

Microsoft Dynamics 365 Supply Chain Management empowers you to establish a connected and resilient supply chain, enhancing visibility and boosting planning agility. This ensures profitable operations even in the face of potential downturns.

Human Resource

An essential part of Microsoft’s top-tier ERP ecosystem, Dynamics 365 Human Resources seamlessly integrates with Dynamics 365 Finance. This module revolutionizes your HR approach, promoting a culture of attracting, developing, and retaining professionals. As a data-driven solution, it improves team well-being, leading to increased employee engagement, productivity, and longevity.

Customer Insights

Microsoft Dynamics 365 Customer Insights (CI) is Microsoft’s Customer Data Platform, leveraging AI and Machine Learning to consolidate and refine data from various sources. It enriches customer profiles with details such as preferences, contact history, purchases, and churn risk, presented through user-friendly dashboards.

Why Choose Us?

Affordable Excellence

 

Our expertise in Microsoft Dynamics 365 ensures cost-effective solutions tailored to your unique needs.

 

Dynamics 365 Mastery

 

Unlock the full power of Microsoft Dynamics 365 with us. We specialize in seamless integration, connecting teams, streamlining processes, and maximizing efficiency.

 

Total Automation

 

Experience end-to-end automation across digital marketing, sales, financial management, production, and customer service. We automate processes so you can focus on business growth.

 

Local Insight, Global Quality

 

Based in Riyadh, Saudi Arabia, we blend local insight with global standards. Trust us to bridge international best practices with Saudi market requirements seamlessly.

 

Client-Centric Approach

 

Your success is our priority. We work closely with you, offering ongoing support, training, and optimization for Microsoft Dynamics 365 to exceed your expectations.

 

Elevate Your Business

 

Choose NMSF Oblige IT for seamless, cost-effective, and efficient Microsoft Dynamics 365 integration. Contact us today to embark on your journey to business excellence.