Microsoft Dynamics 365 Commerce ensures a seamless and personalized shopping experience, whether in physical stores or across digital channels on various devices. Empowering your customers to make purchases wherever, whenever, and however they prefer.
As a crucial component of the Microsoft Cloud for Retail technical ecosystem, Dynamics 365 Commerce empowers retail businesses with the flexibility to embrace the capabilities necessary to tackle emerging business challenges. Experience enhanced ease and efficiency in all sales-related functions and processes with Microsoft Dynamics 365 Commerce. As an integral part of the Microsoft Cloud for Retail technical ecosystem, it empowers retail businesses with the flexibility to adopt capabilities tailored to address emerging business challenges.
Benefit from Microsoft's continuous innovation, ensuring your product evolves without becoming obsolete. Formerly Dynamics 365 Retail, the rebranded Dynamics 365 Commerce offers an enhanced omnichannel experience across your existing and emerging channels, fostering a comprehensive customer journey. This evolution is designed to empower retailers to expand their online presence, building upon the robust capabilities of the original Dynamics 365 Retail.
Experience unparalleled flexibility with Dynamics 365 Commerce. Whether deploying in the cloud or on-premise, users have complete control over how they operate the platform. Microsoft's sealed deployment model ensures effortless customization and extension additions without disrupting core functionalities. Users can seamlessly incorporate any needed functions across the network with a simple click, empowering retailers to tailor their commerce solutions to match their unique needs.
Experience effortless implementation with Dynamics 365 Commerce, deployable in the cloud within a few hours. Utilize existing templates for streamlined setup of key aspects. Upgrading is intuitive and can be seamlessly executed across all sectors, ensuring retailers efficiently accomplish tasks with the latest functionalities. This makes upscaling a straightforward and hassle-free process.
Enhanced Security for Your Peace of Mind
Data security is a paramount concern for most e-commerce platforms. With Microsoft Dynamics 365 Commerce's cloud deployment, continuous upgrades with the latest features, including advanced security enhancements, are seamlessly ensured. This guarantees robust protection for your corporate data. Manage your mobile devices effortlessly through the cloud and access your data securely from anywhere, fortified by the latest and best-in-class security measures.
Microsoft Dynamics 365 Commerce goes a step further with built-in Fraud Protection, empowering merchants to scrutinize online transactions using artificial intelligence (AI). Each transaction receives a fraud score, allowing merchants to make informed decisions by either accepting or rejecting the transaction. This feature is particularly valuable in the context of credit transactions.
Experience seamless integrations with Dynamics 365 Commerce, as it harmonizes effectively with other products within the Microsoft Dynamics Suite. This synergy adds significant value to your eCommerce solution. Supported services, including Dynamics 365 Fraud Protection, Dynamics 365 Customer Insights, Microsoft Bing for Commerce, and more, leverage a common shared data service. The platform further facilitates easy integration with third-party software and services through built-in APIs and Microsoft Power Automate. Additionally, enjoy the convenience of a fully-featured content management system directly integrated into the eCommerce platform
Microsoft Dynamics 365 Marketing integrates state-of-the-art features like Artificial Intelligence (AI), Machine Learning, and intuitive dashboards, facilitating easy data visualization and understanding. Whether you’re on a desktop, mobile, tablet, or other devices, our tool ensures seamless access and flexibility for a superior user experience.
Microsoft Dynamics 365 Commerce ensures a seamless and personalized shopping experience, whether in physical stores or across digital channels on various devices. Empowering your customers to make purchases wherever, whenever, and however they prefer.
Embrace Flexibility and Overcome Challenges in the Microsoft Cloud for Retail Ecosystem
Manage & Optimize your operations in a revolutionized way with a comprehensive suite of intelligent business applications. Unlike traditional CRM and ERP, Dynamics 365 offers a dynamic and integrated solution for various business processes. It is a collection of intelligent business applications that are built on the foundation of automation, and adaptability and take a holistic approach to connecting internal teams, customers, and partners
Key Features
Microsoft dynamics 365 marketing is a versatile platform to facilitate all your marketing initiatives. Ensuring a 360-degree approach to campaign marketing, real-time marketing and event marketing strategies. It offers a comprehensive and omnichannel solution and provides support to various business activities. Few of which includes autonomous relationship rules, email marketing, SMS campaigns, landing pages/forms, webinars, face-to-face events, push notifications, lead scoring, and more.
Microsoft dynamics 365 sales is designed to enhance the efficiency of your company’s sales domain. It gives you a 360 degree perspective and comprehensive support for the entire sales processs. This includes lead qualification, sales funnel stages, quotations, orders, contracts, and other critical processes essential for the advancement of the sector. Furthermore, the platform enables an individual management of each member of the sales team, offering a holistic view of each customer. This fosters strategic actions directed towards leads, accounts, and potential opportunities that hold greater significance for the company.
Microsoft dynamics 365 project operations is an essential tool for seamless operations. It empowers your workforce by facilitating successful acquisition of contracts, resource optimization, accelerated project delivery, and enhanced profitability. Plan, execute & monitor projects of any scale, streamline task, proritize key elements for team, set milestones & manage project workload – all within a unified platform.
The prospect of service delivery is demanding organizations to deeply understand and nurture their engagements. Microsoft Dynamics 365 for customer services serves as a cutting edge CRM platform aimed for immediate satisfaction and loyalty among customers, clients, employees and partners. It comes equipped with tools to adeptly navigate technological shifts, consolidating customer and client data while optimizing daily activities through an intelligent and integrated interface.
With microsoft dynamics 365 field service at hand, managers can have an all-around analysis of the service orders, their status and details for efficient distribution among the field technicians. This helps to align the demand with the specific expertise of the field technicians as well as real-time input of customer data. This leads to increased productivity, efficient and personalized service delivery.
Microsoft Dynamics 365 Finance is an ERP solution designed to enhance organizational financial transparency and accuracy. This will give organizations a comprehensive perspective on their projects, supply chain and finances resulting in evolving business with future foresight.
Microsoft Dynamics 365 Commerce streamlines sales processes as part of the Microsoft Cloud for Retail ecosystem. It offers flexibility for retail businesses to address emerging challenges. Providing a seamless, personalized purchasing experience, it caters to customers across physical stores and digital channels on various devices. This enables customers to make purchases at their convenience.
Microsoft Dynamics 365 Supply Chain Management empowers you to establish a connected and resilient supply chain, enhancing visibility and boosting planning agility. This ensures profitable operations even in the face of potential downturns.
An essential part of Microsoft’s top-tier ERP ecosystem, Dynamics 365 Human Resources seamlessly integrates with Dynamics 365 Finance. This module revolutionizes your HR approach, promoting a culture of attracting, developing, and retaining professionals. As a data-driven solution, it improves team well-being, leading to increased employee engagement, productivity, and longevity.
Microsoft Dynamics 365 Customer Insights (CI) is Microsoft’s Customer Data Platform, leveraging AI and Machine Learning to consolidate and refine data from various sources. It enriches customer profiles with details such as preferences, contact history, purchases, and churn risk, presented through user-friendly dashboards.
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